Despite City Crackdown, Immigrants Still Are Often Cheated by Job Agencies

New York Times: Cristina Rivas, 49, an immigrant from El Salvador, thought her one-year search for steady work had finally come to an end. A Queens employment agency that she had paid $120 said it had found her a job as a waitress at an upscale restaurant. She needed only to show up. But when Ms. Rivas arrived at the "restaurant" last year, she encountered an atmosphere far different from what had been promised. Men whistled at female employees. Tips were offered for private dances. Distraught, she asked for a refund from the agency, but it refused. "They exploited me," Ms. Rivas said in Spanish. "They didn't act like human beings. They treated me like a slave." In some of the poorest neighborhoods across the city, immigrants hoping to land jobs through employment agencies have routinely been cheated out of money. They are often charged hundreds of dollars in fees, promised jobs that do not exist, and sent to abusive working environments. Three years ago, Mayor Michael R. Bloomberg, responding to an influx of complaints about employment agencies, pledged to root out wrongdoing through undercover inspections and mandatory training for the agencies. "The city is putting a stop to the widespread abuse and fraudulent behavior that for too long has cheated New Yorkers in need," he said at the time. But achieving that goal has proved vexing, complicated by what is often a fly-by-night business culture and by the reluctance of many immigrants to speak up. The city is up against an industry that has multiplied rapidly during the economic downturn - there are officially 350 agencies, but some advocates say the number exceeds 1,000. In the past six years, 36 have been shut down, but about 200 complaints a year come in, only a fraction of the probable violations.